Kia ora and welcome aboard vANZ!
Here at vANZ, we fly with the spirit of Aotearoa – manaakitanga (hospitality), whanaungatanga (community), and professionalism. Our Standard Operating Procedures (SOP) are here to guide you through safe, realistic, and rewarding virtual airline operations, while keeping things fun, fair, and uniquely Kiwi.

Ngā mihi nui for flying with vANZ – keep your wairua high and your ops on point.
Let’s take the spirit of New Zealand to the skies, together. ✈️🌿

1.1 Chain of Command

2.1 Minimum Flight Requirements & Activity

• New Pilot Requirement: Complete your first flight and submit an approved PIREP within 14 days of joining.

• Active Status: Pilots must log at least one (1) flight every 365 days.

• Whitelist Provision: Activity requirements may be waived for Captains or upon management discretion.

• Registration Compliance: Repeated pilot registrations submitted without a corresponding, approved PIREP are non-compliant. A pilot may submit a maximum of four (4) subsequent registrations without an approved PIREP; any additional attempts will result in application rejection.

2.2 Flight Dispatch, PIREP Submission, Fuel Planning & Diversions

• Dispatch: All flights must be booked via the dispatch system, with simulator time synchronized to the booked departure time.

• PIREP Submission: Pilots must submit flight reports immediately after landing using the ACARS system—known as Pegasus.

• Manual PIREPs (Claims): Manual submissions are accepted only when accompanied by verifiable proof. Pilots must attach screenshots from their tracking tool that clearly display the relevant flight data. Links to external trackers (e.g., Volanta, IVAO, or VATSIM) are not acceptable.

• Fuel Planning: Use approved tools (e.g., SimBrief) to ensure accurate fuel calculations; please check the output against our sop before fuelling your aircraft. any deviation beyond approved limits will incur penalties.

• Diversions & Abnormalities: Any diversions, non-normal events, or deviations must be thoroughly documented in the PIREP comments.

2.3 No-Fly Areas

• Definition: Specific airspaces, restricted for security or operational reasons, are strictly off-limits.

• Procedure: Always consult the current no-fly list before flight planning. Unauthorized entries will invalidate your PIREP and result in penalty points. This also includes directs offered by ATC which enter No-Fly Areas!

2.4 Approach & Landing Standards

• Stabilized Approaches: Approaches must be stabilized at 1000 ft AGL; failure to stabilize by this altitude requires a go-around.

• Captain Exception: Pilots holding the Captains rank (or higher) may, under VMC conditions only, execute an approach that stabilizes latest at 500 ft AGL. In such cases, a detailed PIREP comment explaining the deviation is mandatory.

• General Requirement: All approaches must adhere to these stability requirements to ensure safe and controlled landings.

3.1 Approved Aircraft, Livery & Add-On Standards

• Fleet Consistency: Only aircraft from the approved fleet may be used - You have to fly the aircraft you've booked.

• Livery Requirements: The aircraft must display the correct livery corresponding to the operator. Fictional liveries are not accepted.

• Add-On Standards: Modified or customized add-ons that violate the End User License Agreement (EULA) of the respective developer are strictly prohibited.

3.2 Aircraft Substitution Guidelines

• General Rule: No aircraft substitutions are allowed unless prior management approval is obtained.
  A general Substitution List is available within the respective Appendix below - Any substitutions listed there, does not require a PIREP Comment.

Procedure:

1. Pilots must book the designated aircraft.

2. If the designated aircraft is unavailable, contact management for approval before substituting.

3. Any unapproved substitution will result in PIREP invalidation.

4. Documentation: If an adhoc substitution is approved, include a brief explanation in your PIREP (e.g., “Substituted A330-300 for A330-200 with prior management approval due to simulator limitations”).

4.1 Operational Conduct, Standard Behavior & Netiquette

• Company Language: Our company Language is english.

• Professionalism: All pilots and staff must exhibit professional, respectful, and courteous behavior at all times.

• Netiquette: All online communications (Discord, online networks, etc.) must follow proper netiquette standards. Disruptive, inflammatory, or offensive language is strictly prohibited and will result in disciplinary action. Rule of thumb: What ever you wouldn't do at the dinnertable with your parents, is a nogo here too.

4.2 Safety, Speed, Weight & Simulation Parameters

• No simulation rate adjustments are allowed. All flights must be conducted at a 1× simulation rate.

• No excessive pausing is permitted during any phase of flight. If a pause is unavoidable, it must be pre-approved and documented in the PIREP.

• The maximum taxi speed is 30 knots during all taxi operations.

• Ensure aircraft loading is within certified limits.

• Follow all operational procedures without resorting to non-standard practices such as slew mode or accelerated simulation rates.

4.3 Penalties and PIREP Scoring

• Points System: PIREPs are automatically scored based on factors such as fuel planning, landing rates, proper aircraft and livery usage, and adherence to no-fly zones.

• Infractions: Violations—including unauthorized simulation rate adjustments, excessive pausing, unapproved aircraft substitutions, use of incorrect liveries, unstable approaches, or exceeding taxi speed limits—will incur point deductions/invalidation as detailed in the vAMSYS Points Manual and the appendix below.

• Review Process: Repeated or significant violations may result in suspension or termination from the virtual airline.

No specials - Check https://safeairspace.net/

The following list shows the approved Substitution, which do not require a comment - Any deviation from this, is not allowed, except with the expressive permission by Management: