WELCOME!
On behalf of everyone here at Greyhound Virtual Airways we would like to extend to you the warmest welcome. And many thanks to you who are considering joining us. Please read through this document as it contains information about how our company operates. This document is used to guide members on company rules and policy. This document is ever-changing and is subject to the use of the members and staff of Greyhound Virtual Airlines.
SECTION I:
Company Structure
Founder/CEO
Vice President of Flight Administration & Operations
Vice President of Human Resources
Director of Information Systems
Director of Branding & Marketing
Crew Base Manager
Pilot Group
SECTION II:
Flight Policies & Requirements
Age Requirement
All pilots must be 18 years or older to be hired with the company. This age limit matches the age limit of vAMSYS, our service provider, we do not accept parental permission as an exception to the age limit. A link to the vAMSYS Terms and Conditions can be found in Section 2.05 (a).
Minimum Pilot Requirements/Qualifications
Like many virtual airlines, the company requires minimum qualifications in order to be considered for hire at Greyhound Airways. They are as follows:
Microsoft Flight Simulator 2020, (We do not support FSX, P3D, XPLANE, or 2024)
Must be 18 years of age or older.
Valid and active email address.
Initial assessment exam.
Experience with third-party apps. (Discord, IG, etc.).
Reading and understanding of the Pilot Handbook.
Pilot Interview Process
All applicants shall have a valid email address as this is the primary means of communication. All applicants will be interviewed via a submitted application. Please note that all applicants will not necessarily be accepted. The company has a screening process, and the Human Resources Department will evaluate each potential candidate and render a decision where after the applicant will be notified via email. We do this to keep our operation manageable and sustainable.
Transfer Hours
Like in the real world, all new pilots, regardless of experience will begin at ZERO (0) hours with the company. Any transfer hours and/or real-world flight hours are simply a benchmark for analysis of your past virtual pilot experience.
Good Standing Policy
All pilots hired at Greyhound must be in good standing from their current and/or former VA. Pilots shall not have any record of conduct on the VASTIM network and/or at their former or current VA. We expect everyone to represent the company and the flight sim community at the highest level. Any reports of conduct will result in immediate termination with the company and will never be considered for rehire.
vAMSYS ACARS Platform/Technical Issues
Greyhound has chosen vAMSYS as their flight reporting platform. This allows ease of manageability and pilot development, but lacks customization within the VA. The VA can do very little in the way of technical issues or customization. Any issue that cannot be handled in-house will need to be forwarded to the team at vAMSYS, which your Crew Base Manager can do for you. Any staff member can do this by submitting a ticket on their website https://vamsys.co.uk/
SECTION III:
Flight Standards & Training
Crew Bases
Pilots are not assigned a crew base with the vAMSYS system. Pilots will only be required to select a “starting hub” on initial login. Pilots are not limited to only fly within their initial selected hub. You may fly any Greyhound or Legend city pair route so long as you are currently located at that starting airport or jump seat to another hub.
Please choose one of the following on initial log in:
St, Louis KSTL
Kansas City KMCI
Dallas KDAL
New York City KJFK
Rank
All pilots shall begin as rank of IOE and gradually work their way through the ranks. All pilots may fly any aircraft that is approved regardless of rank. You can learn more via the rank manual under the Documents tab in your profile page.
Flights
As in the real world, Greyhound does not assign pilot IDs to use for flight operations therefore all flights will be conducted under the flight number(s) within the selected vAMSYS schedules. Your pilot ID is for administrative purposes only. All flights shall be conducted under IFR operations. Pilots shall use the airline’s three-letter identifier (GYH, LGD) and flight number listed in the schedule to conduct all flight operations. Our radio call sign is “GREYHOUND” for GYH flights and “LEGENDARY” for LGD flights.
Flight Reports
To receive credit for your completed flight, all pilots are required to use the Pegasus ACARS application. This can be downloaded via the pilot dashboard on the Resources tab. Manual PIREPs/liveries will be approved at the discretion of the Crew Base Manager.
Online Flying
Pilots may use any ATC platform they wish. VATSIM, IVAO, or other related platforms are not a requirement. However, if you do fly in one of the online communities, please use flygreyhoundvirtual.org in the remark sectional of the flight plan.
Doubling
Greyhound flights may not be flown in conjunction with other organizations including other virtual airlines. However, you may use third party flight tracking software and communities such as Volanta or Sim Toolkit Pro for your own assessments.
Fleet
GH currently utilizes:
· LVFR Airbus A318
· Aerosoft Bombardier CRJ-1000 v.2
Greyhound Airways uses high quality freeware and payware aircraft for daily operations. Pilots are responsible for acquiring their own aircraft. GH repaints can may be downloaded from the company site or the hanger. As of now, GH repaints are only available for the LVFR A318, and the Aerosoft CRJ-1000v2. The vAMSYS system will detect a non-approved livery should one be flown and filed. The company has plans to acquire other fleet types in the future such as the FBW A320neo, Various Fenix Airbus family, and the Headwind A330-900.
Check Rides
As of now, the company does not require check rides.
Aircraft Substitutions
GH and LC lists the recommended aircraft for a specific market, the system is designed to where only those aircraft may be utilized. At this time, the pilot cannot override this feature nor can the VA.
Awards
Greyhound Virtual believes pilots should be awarded for their efforts. Pilots are also awarded bonus points for various accomplishments (E.g., focus city of the month). As of now, the company can only customize this to a small degree.
Subsidiary Airlines
At this time, Greyhound is not partnered with any other vAMSYS airline. However, all Greyhound pilots may fly our own first class carrier Legend Airways using the CRJ-1000.
SECTION V:
Terms & Conditions/ Legal Stipulations
Legal
All areas and materials of Greyhound Virtual Airlines including, but not limited to, Flight Operations Handbook, vAMSYS applications, repainted branded liveries, and logos are intended for use of members only and may not be redistributed, sold, or used/misused. Any member may not pirate or slander the company name for propaganda or profit.
Every member shall, at no time:
· Use logos or company material for copy or trademark.
· Abuse or threat another member or a member of the sim community.
· Use profanity or obscenity.
· SPAM, SCAM, or use unauthorized email, text, or slander.
Social Media
Greyhound uses various social media platforms for communication purposes and may not be used for other means. Greyhound Virtual Airways is strictly for use as a gaming hobby and is not indicative or created for profit.
Contact
If something regarding the operation is not covered in this manual, please notify your Crew Base Manager via the proper channels. If there are any typographical errors within this document, please notify your Crew Base Manager via the approved channels. If other concerns need to be expressed, please notify your Crew Base Manager via the approved channels and we will do our best to fulfill your request. [email protected]
Welcome Aboard!